Testimonials

John Ford is the definition of professional, knowledgeable, and compassion. His instincts and attention to detail are second to none. He treats you like a family friend not just a client. I would recommend O'Brien & Ford to anyone who wants results.

Chris Pannozzo handled 2 consecutive cases of mine. He is very knowledgeable and thorough . Chris will not rush to settle a case. He makes sure everything is taken care of correctly, so you obtain the largest settlement.Chris is very down to earth and personable. Chris met with me near my home to sign paperwork and offered to come to my home. He responded to my text message on the weekend. This amazed me. I've had lawyers that don't respond to messages on a weekday let alone the weekend. Chris made sure to say goodbye in person on my last trip to the office. I wouldn't hesitate to call Chris again if the need arises.🦆

One of the best decisions I made was choosing O’Brien & Ford to represent me. A person can do no better than to have Chris and Anant and their wonderful staff working with you. From the moment we first talked with Chris at our home, my wife and I knew we needed to look no further for representation. At no point during the process of our case did this excellent firm disappoint nor steer us wrong. We trusted their opinions, guidance and ethics at all times throughout all complexities of our case and felt our interests were just as important to them as they were to us. If the need ever arises again for us to seek representation we will look no further than O’Brien & Ford. Thank you, Chris, Anant and the entire staff for all your work and efforts.

Chris is a tireless advocate for his clients. He always goes above and beyond to ensure the best possible result.

Back in 2017 I was involved a major car accident that left me with back injuries. Afterwards, I went to a couple big name attorneys and they all denied my case for reasons unknown. This left me feeling down and out with amd in an unfortunate situation, but that was until I called O'Brian & Ford. My case was picked up and accepted by the wonderful, Mr. John Ford, and my lawsuit began. He fought for me for almost 3 years without giving up and my case was FINALLY settled and I was rewarded way beyond what I ever thought I can be. I HIGHLY RECOMMEND O'BRIEN & FORD 100%!!!

Attorney Anant Kishore really pulled through for me after I endured a serious neck injury after being t-boned by a drunk driver. After such a traumatic event, Anant and his team compassionately guided me through the legal hoops I needed to jump through to get a very favorable settlement to help pay for my medical bills. I am not from the Buffalo area but was recommended this firm unanimously by my friends snd family in the area. I truly don’t know where I’d be today if it weren’t for the amazing attorneys and team at O’Brien & Ford. I owe you big!!

I was looking for the best car crash lawyer in Buffalo and was referred to Chris O’Brien by numerous colleagues. Was very impressed with the outcome and professionalism. After a life altering injury you really need to lock down an attorney ASAP. The O’Brien & Ford team really pulled through for me and my family!

I was hurt in a car crash. I was referred by a man i trust and he w as right.i was very happy with the result.

I am grateful that I chose Chris O'Brien and his team to represent my interests. I appreciated the personalized attention and was especially touched by Chris's willingness to drive out to meet me (on a weekend no less) in order to discuss my case after initially contacting him. It is immediately apparent that this firm cares and is invested in their clients. You are not simply a number as you likely are with many larger firms. Throughout the process, Mary was very responsive and always available to take my call. Together, both Chris and Mary made a potentially convoluted process much more understandable and transparent. I would definitely recommend this firm without reservation to anyone injured in an automobile accident due to another driver's negligence.

I used to say everything happens for a reason. However, in 2014 I was involved in a very bad car accident. Retaining a personal injury lawyer is something I never thought I would have to do. I was scared and didn't want a large firm to represent me. Some people are put in your path for a reason. The O'Brien and Ford firm was recommended to me from another lawyer. When I met Chris O'Brien in person I immediately felt comfortable and confident that I wanted his firm to represent me.I sustained serious injuries and was in the hospital for a week. Chris and his team quickly began working on my case. They guided me every step of the way and explained the process as I was overwhelmed with the whole situation.I worked directed with Chris and his paralegal Mary. I couldn't believe the amount of paperwork generated and information that needed to be obtained. Mary was there every step of the way to help me provide the information that was needed and facilitated completing forms as necessary.Chris and his team are extremely knowledgeable with personal injury law. I had the utmost confidence that everything was being taken care of. Finalizing a personal injury settlement takes time, however Chris and his team diligently worked on my case. I never felt that my case was put on hold and they addressed issues in a timely manner.Before my 1st personal injury case was settled I was involved in another car accident. I was struck by a car walking. I had no hesitation having the O'Brien and Ford firm represent me for my 2nd personal case. They say lighting never strikes twice but there I was. Knowing that I was working with Chris and his team gave me the peace of mind that everything would be taken care of.The outcomes of my personal injury cases were favorable and I am confident that the O'Brien and Ford firm did everything they could in representing me. Chris is a genuine person and works with integrity and compassion. I hope that no one is in the position that they need to retain a personal injury lawyer but if you find yourself in that situation I highly recommend the O'Brien and Ford firm.

Very professional I appreciate all of the efforts on my behalf I would definitely recommend their services !

This firm was recommended to me from a friend and I couldn’t be more pleased with them. They are very knowledgeable with the entire processes, your rights and the laws! I highly recommend them and guarantee you you will not be disappointed.

The O'Brien & Ford Firm were especially responsive to my well-being after my car accident. The legal advice they provided guided me through several years of recuperation. They took care of everything related to the resolution of my case, so I could focus on healing. If I had a concern, I only needed to reach out to them. The entire staff's kindness and professionalism eased my mind. I felt a genuine sense of compassion for what I had experienced and a genuine desire for the firm to do their very best for me.I'm very pleased with the outcome of my case.If you are looking for a Personal Injury Attorney, do give the O'Brien & Ford Firm a call. I'm so happy I did.L JacksonLewiston, NY

The O'Brien Firm handled my difficult case with attention, creativity and compassion. I was always kept informed as my case progressed and reached the best outcome possible. I highly recommend their firm.

While working for a doctors office we occasionally would need to refer our patients to a lawyer. I never thought that I would actually have the need, regretfully that day came. It was an easy decision on who to use! After all, we recommended O'Brien & Ford to our patients, we saw first hand how well they handled their cases and treated our patients!It was obvious at the first meeting that they were the right choice! From Patrice, to Mary, to Mr. O'Brien, each person we had contact with was caring, responsive, and extremely knowledgeable. We were kept up to date on what was going on and phone calls were always returned promptly.The best advertisement is personal recommendation. I would absolutely refer family and friends or anyone who asks!

I reckon myself fortunate to have engaged the law firm of O'Brien and Ford. I found them to possess a remarkable combination of probity and candor, as well as a gratifying degree of expertise and common sense. I was completely satisfied with their handling of my injury case. This is a top quality practice in all respects, and I highly recommend it to anyone seeking first rate representation.

The O’Brien and Ford firm was a great law firm to work with and have an outstanding Support staff. I felt my best interests were always being pursued and I was kept informed throughout the whole process, I would recommend this Law firm for any personal injury case.

We had the privilege of working with John Ford. We can't thank John enough for all his hard work on our complicated auto injury. He is an upstanding gentleman who put our minds at ease throughout the entire process. Patrice & the rest of the staff are such a joy to work with. We HIGHLY recommend John Ford & the O'Brien and Ford firm.

I'm really glad I chose this firm to represent my case. I chose them due to such high ratings and they 100% lived up to that expectation. They were highly professional and answered all my questions. My lawyer was very good at explaining all the legality issues with my case and what would amount to the best outcome. In the end I was satisfied with the settlement and I recommend this firm to anyone that needs a good personal injury lawyer.

We would like to Personally Thank you all at O'Brien & Ford, P.C. for your Time , Effort & Expertise. We appreciate the representation that you & your Wonderful Staff provided to me & my Wife . You all did a remarkable job answering all of our questions and concerns and made us feel very comfortable during this process. We would recommend your firm, first and foremost to anyone! Thank you againMr. & Mrs. Anthony Jones

Mr. Ford represented me in a personal injury suit and I was blessed the day he took my case. My case had slowed down under another attorney and Mr. Ford made my case a priority and was able to speed up the process. Mr. Ford led me through each step of the process, educated me and was on my side 100%. His ability to work with insurers, his knowledge, experience and quick wit make him a skilled attorney. Always the professional but he felt like a good friend. I would recommend Mr Ford 100% of the time to anyone in need of this service. Finally, he was able to obtain a favorable outcome for me so I feel blessed he took my case.

Sydney and Mary, as well as everyone else from the O’Brien Firm, are equally as pleasant as they are excellent at their jobs. They were very reassuring and worked hard to make sure all of my concerns were addressed fully and promptly. Thank you all again so much for the great work you do!

I highly recommend O'brien and Ford to all of my family and friends. I have had the honor of having The O'brien and Ford Firm represent me. The attorneys are ALWAYS truthful and kind. They have always been able to answer any and all questions or concerns that I've had (and believe me, I've had many questions along the way!). They help in any way possible to make the process as stress free as they can. Their office staff are wonderful and will assist you in any way possible to help ease the process. They are very organized and highly educated with what they deal with. I can not recommend this firm enough to everyone. The attorneys know what they are doing and are completely honest in every thing they do. They make sure to contact you so that you know what is going on when they have updates. They make sure to educate you about anything that happens. You are their main concern. It's not about what they can do for themselves at this firm, it's all about what they can do for YOU and it is always very much appreciated. There have been times where I was drowning myself with worry but after a conversation with an attorney from O'brien and Ford, I've always felt so much better and more knowledgeable about any situation than I did before I called. If you are searching for a firm to represent you, you will be thoroughly impressed with O'brien and Ford.

Lee is amazing! He took the time out of his busy life to help me get my security deposit back. Him and Chris are so wonderful!!!!

This company listen to what we had to say n is willing to help us with our accident.

My wife and I have been dealing with John Ford, esq. for the last 4+ years. I was permanently injured in a fall at a local retail establishment and John has worked diligently on our behalf throughout the lengthy legal journey. He was recently able to arrive at a mutually agreeable financial settlement. During the entire process my wife and I found John to be extremely well grounded in the law and he has been very helpful with necessary guidance and advice as we worked through the legal maze. John is extremely personable and has been a joy to work with. I would strongly recommend to anyone looking for a great lawyer to consider John Ford. You can not go wrong.

John Ford is an incredible attorney. He fought hard to get me the justice I deserved. Not only was he compassionate, caring, and brilliant in knowing the law, he went above and beyond to fight for me and won my case!!! I highly recommend this law firm. Everyone in the office is so kind, knowledgeable, and willing to go out of their way to help you. Best law firm in WNY if you ask me. Thank you John for all your hard work and dedication!!!

After suffering an unexpected and frankly damaging injury I was referred to the firm by a friend and it was one of the most important decisions I made at the time. Not only did I meet a very competent, determined, compassionate and personable group of attorneys, but I was blessed with an amazing staff. From Patrice at the front desk to Mary always responding to my emails in a timely manner. Right down to Sandy a nurse to accompany me to my doctor appointments. The long process of lawsuits and court cases can be long, but this firm made the process understandable, and as pleasant as possible.

I was hurt in a car crash. I was referred to O'Brien & Ford by another lawyer who said their office does things right.My experience was not long and drawn out. I was satisfied with the results and the actions taken. Mr. O'Brien worked hard to get things done.Patrice and Mary are the nicest people you could ever meet. Always greeting you with a smile, so polite and willing to help. I never felt like I was a hassle to anyone, they always make you feel at ease.

best people in the world especially Mrs .Patrice love her to death

We just walk in there for first time. They set up claim for us without any fee. And give us good advice They were really helpful to us.. no body was ready to help us. These were the only who helped us that hard time ,Thnx

Great lawyer!

I started with one of the two big advertising personal injury firms going through two attorneys before the case languished. Several of my trusted friends mentioned The O'Brien Firm. I am glad they did and proud to say that Chris O'Brien was my attorney.Chris is honest and takes considerable care to make sure you understand what the rules are under NYS no-fault. He wants to set your expectations to reality. Large case volume firms will not do that. Chris prefers a personal approach with committed involvement.Chris has a “take no prisoners” approach when working for you. The other side will try anything and everything to get you to go away or take a small settlement. Chris is always thinking how best to counter act whatever the other side files or tries. He will line up the necessary documentation to counter. He will assemble the necessary expert doctors or others to counter. While you may not understand why he is doing what he is doing – trust it.Personally, I do not trust the system. I do trust Chris O’Brien. I trust his knowledge, experience and brilliant strategic mind. The best part of working with Chris is that he does not give up until he gets the full extent of what you can be awarded.

Mr. John Ford is professional as they come. His interpersonal skills are second to none. He is sensitive to each individuals matter and he treats his clients as if they are his own family members. I highly recommend the O'Brien firm!

Chris and the crew at The O’Brien Firm are top notch. Theses guys fight tooth and nail for their clients.Thanks again ChrisRH

Chris O ‘Brien truly cares about his clients . I highly recommend his firm.

One of the most amazing attorneys I have ever dealt with. Chris and John and their team have demonstrated an amazing level of caring for people...real people, not just dollars. Highly recommended.

Chris O'Brien and his team offer outstanding, zealous representation for their clients. They are thorough and aggressive advocates for their clients' rights, and they are very well-respected by the local legal community. If someone in my family was injured as a result of someone else's negligence, I would send them to O'Brien and Ford. And this is coming from an attorney who defends injury lawsuits.