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Testimonials

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I used to say everything happens for a reason. However, in 2014 I was involved in a very bad car accident. Retaining a personal injury lawyer is something I never thought I would have to do. I was scared and didn’t want a large firm to represent me. Some people are put in your path for a reason. The O’Brien and Ford firm was recommended to me from another lawyer. When I met Chris O’Brien in person I immediately felt comfortable and confident that I wanted his firm to represent me. I sustained serious injuries and was in the hospital for a week. Chris and his team quickly began working on my case. They guided me every step of the way and explained the process as I was overwhelmed with the whole situation. I worked directed with Chris and his paralegal Mary. I couldn’t believe the amount of paperwork generated and information that needed to be obtained. Mary was there every step of the way to help me provide the information that was needed and facilitated completing forms as necessary. Chris and his team are extremely knowledgeable with personal injury law. I had the utmost confidence that everything was being taken care of. Finalizing a personal injury settlement takes time, however Chris and his team diligently worked on my case. I never felt that my case was put on hold and they addressed issues in a timely manner. Before my 1st personal injury case was settled I was involved in another car accident. I was struck by a car walking. I had no hesitation having the O’Brien and Ford firm represent me for my 2nd personal case. They say lighting never strikes twice but there I was. Knowing that I was working with Chris and his team gave me the peace of mind that everything would be taken care of. The outcomes of my personal injury cases were favorable and I am confident that the O’Brien and Ford firm did everything they could in representing me. Chris is a genuine person and works with integrity and compassion. I hope that no one is in the position that they need to retain a personal injury lawyer but if you find yourself in that situation I highly recommend the O’Brien and Ford firm.

Nicole K.

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We had the privilege of working with John Ford. We can’t thank John enough for all his hard work on our complicated auto injury. He is an upstanding gentleman who put our minds at ease throughout the entire process. Patrice & the rest of the staff are such a joy to work with. We HIGHLY recommend John Ford & the O’Brien and Ford firm.

Michelle C.

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I started with one of the two big advertising personal injury firms going through two attorneys before the case languished. Several of my trusted friends mentioned The O’Brien Firm. I am glad they did and proud to say that Chris O’Brien was my attorney. Chris is honest and takes considerable care to make sure you understand what the rules are under NYS no-fault. He wants to set your expectations to reality. Large case volume firms will not do that. Chris prefers a personal approach with committed involvement. Chris has a “take no prisoners” approach when working for you. The other side will try anything and everything to get you to go away or take a small settlement. Chris is always thinking how best to counter act whatever the other side files or tries. He will line up the necessary documentation to counter. He will assemble the necessary expert doctors or others to counter. While you may not understand why he is doing what he is doing – trust it. Personally, I do not trust the system. I do trust Chris O’Brien. I trust his knowledge, experience and brilliant strategic mind. The best part of working with Chris is that he does not give up until he gets the full extent of what you can be awarded.

Kevin F.

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Back in 2017 I was involved a major car accident that left me with back injuries. Afterwards, I went to a couple big name attorneys and they all denied my case for reasons unknown. This left me feeling down and out with amd in an unfortunate situation, but that was until I called O’Brian & Ford. My case was picked up and accepted by the wonderful, Mr. John Ford, and my lawsuit began. He fought for me for almost 3 years without giving up and my case was FINALLY settled and I was rewarded way beyond what I ever thought I can be. I HIGHLY RECOMMEND O’BRIEN & FORD 100%!!!

Vincent L.

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I am grateful that I chose Chris O’Brien and his team to represent my interests. I appreciated the personalized attention and was especially touched by Chris’s willingness to drive out to meet me (on a weekend no less) in order to discuss my case after initially contacting him. It is immediately apparent that this firm cares and is invested in their clients. You are not simply a number as you likely are with many larger firms. Throughout the process, Mary was very responsive and always available to take my call. Together, both Chris and Mary made a potentially convoluted process much more understandable and transparent. I would definitely recommend this firm without reservation to anyone injured in an automobile accident due to another driver’s negligence.

William S.

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Chris O’Brien and his team offer outstanding, zealous representation for their clients. They are thorough and aggressive advocates for their clients’ rights, and they are very well-respected by the local legal community. If someone in my family was injured as a result of someone else’s negligence, I would send them to O’Brien and Ford. And this is coming from an attorney who defends injury lawsuits.

Alan B.

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In the course of my general practice of law I have had numerous clients come to me with serious personal injury matters. For over the last fifteen years I have exclusively forwarded all of my serious personal injury clients to the O’Brien firm. I have never had a complaint from a client, I have always been pleased with the results obtained. Chris O’Brien and his staff have always been available and responsive not only to the clients that I referred to him but also to me and my staff.

Patrick B.

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John Ford is the definition of professional, knowledgeable, and compassion. His instincts and attention to detail are second to none. He treats you like a family friend not just a client. I would recommend O’Brien & Ford to anyone who wants results.

Robert G.

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Chris and his staff are top notch professionals that you definitely want in your corner if you are injured and in need of an attorney . 10 years later and I’m still thankful daily that I contacted Chris for his representation. Keep fighting the good fight.

Archer E. H.

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Chris Pannozzo handled 2 consecutive cases of mine. He is very knowledgeable and thorough . Chris will not rush to settle a case. He makes sure everything is taken care of correctly, so you obtain the largest settlement.Chris is very down to earth and personable. Chris met with me near my home to sign paperwork and offered to come to my home. He responded to my text message on the weekend. This amazed me. I’ve had lawyers that don’t respond to messages on a weekday let alone the weekend. Chris made sure to say goodbye in person on my last trip to the office. I wouldn’t hesitate to call Chris again if the need arises.

Becky H

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If you or a loved one has been seriously injured, please fill out the form below for your free consultation or call us at (716) 222-2222

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4549 Main St Suite 201, Buffalo, NY 14226

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